Shipping policy

Shipping Rates
Free US shipping on all orders.

Where We Ship
We currently ship within the United States. International shipping is coming soon.

Processing & Delivery
We make small batches every week, so orders ship within 2 days from Missouri. You'll receive a shipping confirmation email with tracking as soon as your order is on its way. Once shipped, standard delivery typically takes 3 to 5 business days.

Order Changes & Cancellations
Need to change or cancel an order? Email us at info@mycenaskin.com as soon as possible. 

Lost or Damaged in Transit
If your package doesn't arrive or shows up damaged, email us at info@mycenaskin.com and we'll send a replacement or refund you. You won't need to chase the carrier.

Questions?
Email us at info@mycenaskin.com, a real person reads every message, every business day (and most weekends).